Crystal chandeliers are extremely fragile when fully assembled — shipping them pre-attached almost guarantees damage. By packing each crystal individually and including the jump rings, we ensure your chandelier arrives in perfect condition. The trade-off is that you'll spend a few hours hand-attaching the crystals before installation. Many owners find this final step rewarding — your chandelier becomes meaningfully your own.

For the Small size, expect roughly 2–3 hours of focused work. For the Large size, expect 4–6 hours — there are significantly more crystals to attach. We recommend doing it at a clean table-top, with bright light, and breaking it into two sessions if needed. Don't rush: each ring needs to close fully so the crystal hangs securely.

Contact us before placing your order. Send a message via our contact form or email — let us know you'd like silver-tone rings, and we'll confirm availability before you check out. We do not offer the option directly at checkout, so this step must happen first. Otherwise, gold-tone rings will be included by default.

Small (∅ 27 cm) uses one E27 bulb — best for entryways, breakfast nooks, small bedrooms, or above bedside tables (paired). Large (∅ 53 cm) uses three E12 candelabra bulbs — best for full dining tables, formal entries, or larger living areas. Note: these bulbs are different sizes — make sure you buy the right base for the size you choose.

The shades are real cut crystal — clear, faceted, and weighted. They refract light with the optical clarity and prismatic sparkle that acrylic substitutes cannot reproduce. Each tear-drop is hand-faceted, so subtle differences in cut and clarity between crystals are normal.

It's a hand-applied finish that gives the wrought iron a slightly weathered, soft-silver patina — not a high-gloss chrome look. The result reads more elegant and aged, suitable for traditional, transitional, and even some modern interiors. Antique Gold has the same hand-finished character in a warm-gold tone.

Yes — paired with dimmable LED bulbs (E27 or E12 depending on size) and a TRIAC-compatible wall dimmer (e.g. Lutron Skylark, Leviton Decora), the Fotini dims smoothly. Dimmed crystal light is particularly atmospheric — many owners install on a dimmer for this exact reason.

Switch off the wall power and let the bulbs cool. For light dust, use a soft microfibre cloth or a clean feather duster. For deeper cleaning, gently wipe each crystal with a soft cloth lightly dampened with a 50/50 water-and-isopropyl-alcohol mix — this evaporates cleanly with no residue. Avoid commercial glass sprays directly on the crystals (overspray can affect the iron finish).

Individual crystals can be replaced. If any crystal is damaged in transit or use, please contact us within 48 hours of delivery with photos and your SKU — we'll arrange a replacement crystal promptly.